Shipping & Delivery Policy
At JR Minimart, we are committed to delivering your orders quickly, safely, and efficiently across Bangladesh. Please read our Shipping & Delivery Policy to understand how and when you will receive your purchased items.
- Delivery Coverage
We offer nationwide delivery across Bangladesh through reliable courier partners. Whether you’re in a major city or a remote area, we aim to reach your doorstep.
- Delivery Timeframe
- Inside Dhaka: 1–3 business days
- Outside Dhaka: 2–5 business days
Delivery times may vary based on location, product availability, and order volume.
- Delivery Charges
- Inside Dhaka City: BDT [Insert Amount]
- Outside Dhaka: BDT [Insert Amount]
- Free delivery on orders over BDT [Insert Threshold], unless otherwise stated during promotions.
Delivery charges may vary based on the size and weight of the product.
- Order Processing
- Orders are processed within 24 hours of confirmation (excluding weekends and public holidays).
- You will receive a confirmation SMS or email with delivery tracking (if applicable) once your order is dispatched.
- Delivery Method
We deliver through trusted courier services or our own delivery team. For cash-on-delivery (COD) orders, please ensure someone is available to receive the parcel.
- Failed Delivery Attempts
If delivery fails due to incorrect address, unavailability, or refusal to accept, we will attempt to contact you. After two failed attempts, the order may be canceled, and reshipping charges may apply.
- Damaged or Missing Items
If you receive a damaged product or if something is missing from your package, please contact us within 24 hours of delivery with proper evidence (photos/videos). We will investigate and take necessary action.
- Contact Us
For any shipping or delivery-related queries, feel free to reach out to our customer support:
📞+88 01611-160474
📧hello@jrminimart.com
📍 Or visit: https://jrminimart.com/
